In the world of nonprofit fundraising, personal outreach remains one of the most powerful ways to connect with supporters. One such method is the charity call — a direct and personal approach to engage donors.
If you’ve ever wondered what is a charity call or how it can boost your fundraising, this guide explains everything you need to know.
Charity Call Meaning
A charity call refers to a phone conversation where a charity representative contacts an individual to request a donation, promote a campaign, or spread awareness about a cause. These calls can be made by:
Fundraising volunteers
Nonprofit staff members
Professional telefundraisers
The goal is to build a personal connection, explain the importance of a cause, and encourage people to contribute.
Why Are Charity Calls Important?
Unlike emails or ads, charity calls provide a personal, direct, and often more emotional appeal to potential donors. Benefits include:
Immediate feedback and conversations
Better engagement and response rates
Personalised donation requests
Opportunity to answer questions in real time
Many organisations use charity calls to reconnect with previous donors, welcome new supporters, or invite people to events and campaigns.
Types of Charity Calls
Charity calls can serve different purposes, including:
Donation Requests: Asking for financial contributions
Thank-You Calls: Showing appreciation to donors
Campaign Promotion: Sharing updates or inviting participation
Event Invitations: Inviting supporters to charity events
How to Make an Effective Charity Call
If you’re planning to run a charity call campaign, follow these steps for success:
Prepare a clear, friendly script tailored to your cause
Introduce yourself and your organisation confidently
Explain the purpose of your call and campaign goals
Make a polite, specific donation request
Listen actively and answer any questions
Thank the person for their time and support
Final Thoughts
A well-planned charity call remains one of the most effective ways to raise funds, increase awareness, and build meaningful connections with your donor community. By combining a personal touch with a clear message, these calls can make a lasting impact on your fundraising efforts.
If you’re ready to launch your next fundraising campaign, consider integrating charity calls alongside your online campaigns through WhyDonate.
FAQs About Charity Calls
What is a charity call?
A charity call is a phone conversation where a nonprofit contacts individuals to request donations, promote campaigns, or thank supporters.Why are charity calls effective?
They offer personal, direct conversations, helping to build stronger donor relationships and achieve higher response rates.Who makes charity calls?
Fundraising volunteers, nonprofit staff, or professional telefundraisers often handle charity calls on behalf of organisations.